View the History#
Select Miscellaneous then History in the ticket menu.
![Agent Ticket History Image](../../../_images/agent_ticket_history.png)
Collapse all of the history entries as seen below.
![Agent Ticket History Image](../../../_images/agent_ticket_history_collapsed.png)
Additionally, you can filter for specific terms found in the history.
![Agent Ticket History Image](../../../_images/agent_ticket_history_filter.png)
Select Miscellaneous then History in the ticket menu.
Collapse all of the history entries as seen below.
Additionally, you can filter for specific terms found in the history.