Team Signatures

Team Signatures#

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Signature Administration#

Signatures are added to the answer templates by default and are assigned via the queue settings. You may add signatures by navigating to Admin > Signatures.

All signatures are fully HTML capable using the CKEditor. Images, can also be added per drag and drop or copy paste from the clipboard.

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Edit Signature#

Review our Placeholder Tags annex for more information about useable tags.

Note

Signatures sizes are limited based on the used database. Images can quickly overrun the allowed size for the signature text. Consider an <img> element instead.

How and if the signatures are used during response creation is dictated by Ticket::Frontend::ResponseFormat.

See System Configuration

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System Configuration Edit Screen#