Translating Terminology

Translating Terminology#

It’s possible to translate terminology used in the system. This is done by configuring the source and translation of a term for a configured language.

Under Admin -> Translation you can add new terms and their translations. The system will then use these translations in the user interface, based on the user’s preferred language.

See also

Personal Settings

Important

Files found und directories like Kernel/Language/ are still used for translation in addition to the changes maed here. The translation module is used to add or change custom translations and will be found under the directory above, after deployment.

What is translated?

The translation module allows you to translate:

Interface elements such as:

  • Buttons

  • Labels

  • Descriptions

Ticket data such as:

  • States

  • Priorities

  • Dynamic Field List Values

  • Template Names

Process data such as:

  • Names of dialogs and activities

  • Descriptions, short and long, of all elements.

Overview

Overview of the translation module

Overview of translations#

Here you can:

  • Add terms.

  • Edit terms.

  • Delete terms.

  • Copy terms to another language.

  • Deploy terms to make them effective.

  • View existing terms and their translations.

  • Identify terms that need deployment.

  • Filter for terms by source term or destination language.

  • Hide invalid terms.

  • Export terms to a file for backup or sharing.

  • Import terms from a file to add or update translations.

Create or edit a term#

  1. Navigate to Admin -> Translation.

  2. Click on “Add Term” to create a new term or select an existing term to edit.

  3. Select the target language from the dropdown menu “Language”

  4. Fill in the term in the “Source” field and its translation in the “Destination” field.

  5. Save your changes.

  6. Deploy the changes to make them effective.

Important

Only invalid or invalid-temporary terms can be deleted.

Create a Copy#

Clicking on copy allows the administrator to copy the term to another language. This is useful if you want to translate a term into multiple languages without having to re-enter the source term. Just change the language and add a new destination term.

Note

Console Commands

There are console commands for import and export.

bin/znuny.Conosole.pl Admin::Translation::Export and bin/znuny.Conosole.pl Admin::Translation::Import use –help to see the options.

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