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Znuny documentation

  • About Znuny
  • Release overview
    • Znuny 7.3.1
  • Installation Instructions
  • Update instructions
    • Patch Level Update
    • Update to Znuny 7.3
  • Understanding the Software
    • Articles in Znuny
    • Customers and Customer Users
    • Ticket Escalation
    • Ticket Lock
    • Ticket Owner and Responsible
    • Priorities in Znuny
    • Ticket States
    • Ticket Types
    • What are Queues
    • Using Multiple Frontend Servers
  • Administrator Interface
    • Manage User Access
      • Manage Customers (Customer User)
      • Manage Groups
      • Manage Roles
      • Manage User Backends
      • Synchronization Options
      • Configure SAML backends for single sign-on (SSO)
      • Manage Users (Agents)
    • Adding a Team (Queue)
    • Services and Service Levels
      • Managing Service Level Agreements
      • Managing Services
    • Managing Communication
      • Communication Templates
      • Automatic Responses
      • Team Signatures
      • Manage Article Colors
    • Authentication
      • OAuth2 Token Administration
      • Two-Factor Authentication
    • System Mail Management
      • System Email
      • SMTP Settings
      • Configure Mailbox Collection
      • Manage Outbound Email Profiles
    • Securing Communication
    • Extend Ticket Data (Dynamic Fields)
      • Web Service
      • Checkbox
      • Date
      • Date/Time
      • Dropdown
      • Multiselect
      • Textarea
      • Text
      • Dynamic Field Screens
    • Ticket Attribute Relations
    • Automate Tasks
      • Email Filtering
      • Scheduled Tasks (Generic Agent)
      • Ticket Notifications
    • Process Management
      • Manage Processes
      • Activities Element
      • Activity Dialogs
      • Transitions
        • Condition Types in Transitions
      • Transition Actions
        • Generic Information
        • Create an Appointment
        • Remove an Appointment
        • Update an Appointment
        • Update a Configuration Item
        • Incrementing a Dynamic Field Value
        • Set a Pending Time
        • Delete a Dynamic Field
        • Invoke a Web Service
        • Link Objects Together
        • Create an Article
        • Send an Article
        • Create a Ticket
        • Set a Ticket Customer
        • Set a Dynamic Field
        • Lock a Ticket
        • Set a Ticket Owner
        • Set a Ticket Priority
        • Set a Ticket Queue
        • Set a Ticket Responsible
        • Set a Ticket Service
        • Set a Ticket SLA
        • Set a Ticket State
        • Set a Ticket Title
        • Set a Ticket Type
        • Manage Ticket Subscriptions
      • Process Quick Start (Ready2Adopt)
      • An Example Process
      • Process Ticket Categories
    • Web Services
      • General Configuration
      • Network Transport Configuration
      • Provider
      • Requester
      • Invokers
      • Special Features
      • Web Service Notification Transport
      • Example web services
        • GenericTicketConnectorREST
        • Mattermost
        • MS Teams
      • Web Service Quick Start (Ready2Adopt)
    • Installing Features
    • System Configuration
      • Managing Time Zones
    • Translating Terminology
    • Granting Limited Admin Privileges
  • Agent Interface
    • Overviews
      • View by Queue
      • View by Service
      • My Locked Tickets
      • Ticket Process Category Overview
      • View My Responsible
      • View Watched Tickets
      • View by Status
      • View Escalated Tickets
      • Perform a Bulk Action
      • Search Results
      • View Mentions
    • Working with Tickets
      • Common Features
      • Creating a Draft
      • Bounce a Communication
      • Close a Ticket
      • Answering Communications
      • Assign a Customer User
      • Compose a New Mail
      • E-Mail New Ticket
      • Resend an Email
      • Forward a Communication
      • Change Metadata (FreeText)
      • View the History
      • Lock/Unlock a Ticket
      • Linking Tickets To Objects
      • Merge Tickets
      • Sort a Ticket
      • Create a Note
      • Assign the Ticket
      • Set a Reminder
      • Caller Phoned-in Update
      • Call a Customer
      • Record a Ticket
      • View Message Source
      • Print a Ticket
      • Set the Priority
      • Become the Responsible Agent
      • Search for Tickets
      • Watch a Ticket
      • Manage Mentions
      • View Ticket Details
    • Working With Calendars
      • Calendar Overview
      • Adding Calendar Events
    • User Toolbars
    • Activity Notifications
    • Last views
    • Personal Settings
    • Agent Dashboards
    • Working with Statistics
  • Customer Interface
    • Customer User Dashboard
    • Customer User Preferences
    • Starting Processes
    • Browse Processes
    • Creating Tickets
    • Viewing Tickets
    • Answering Tickets
    • Searching Tickets
  • Operating Znuny
    • Advanced Statistics
    • Article Storage
    • Cron Scheduler Task Management
    • Debugging and Logs
    • Screen Configuration
    • Cloning a System for Staging or Development
    • Planned Maintenance
    • The Archive System
  • Command Line Interface
  • ITSM Features
  • Annexes
    • ACL Appendix
      • ACL Reference Guide
    • System Permissions
    • Event Reference
    • Managing Entities
    • Entity Type Reference
    • Processing External Ticket Numbers
    • Keyboard Navigation (Hot Keys)
    • Placeholder Tags
    • E-Mail Headers
    • Statistics Attributes
    • Backing Up Your System
  • Glossary
  • .rst

Authentication

Authentication#

Here we discuss the different types of authentication management modules available for use within the software.

  • OAuth2 Token Administration
    • OAuth2 Flow Support
    • Token Usage
    • Application Registration
    • Token Settings
    • Token Overview
    • Edit a Token
    • Token Notifications
    • Backup and Migration
    • Vendor-Specific Documentation
  • Two-Factor Authentication
    • 2FA Setup

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Manage Article Colors

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OAuth2 Token Administration

By The Znuny Community and Team

© Copyright 2021-2026, Znuny Project.