Search for Tickets#

You may search for tickets using

  • the

  • the Search item found under Ticket in the menu

  • the full-text search toolbar, if configured.

See the section Search Results for more information.

Search Profiles#

Create a search profile before searching to quickly load options or perform a quick search using the toolbar, if configured.

Add Search Profile GIF

Update a Profile#

It is possible, when loading a search profile, to save changes to the profile for refining a search.

Save Changes to Profile Search Image

Output Format#

Get your results as a PDF, CSV, or XSLX document, or show them on the screen using the narmal option.