Welcome

This is the documentation for the latest Znuny LTS (Long Term Support) version.

If you are looking for more documentation, have a look at the documentation overview.

To see the newest features, go to our Release overview

Feel free to improve it, add examples or just report what’s missing or wrong using the GitHub repository.

If you want to help translate it, check out our Weblate translation service.

Table of Contents

• About Znuny
• Installation
• Update overview
• Release overview
• Understanding the Software
• Administrator Interface
• Agent Interface
• Customer Interface
• Operating Znuny
• Command Line Interface
• Console Commands
• ITSM Features
• General information
• Znuny Development
• Annexes
• Glossary