Condition Types in Transitions#
The already know types for conditions String, Regular expression and Transition validation module are extended with these types:
!= not equal
!~ contains not
> greater than
>= greater than or equal
< less than
<= less than or equal
!= work for all data types,
<= are only usefull with numbers and date / date time values.
The existing smart tags like <OTRS_TICKET_*> can be used for both, the Name and the Value. If you use dynamic fields of the type Dropdown or Multiselect their keys are used in the conditions.