Set a Ticket Customer#
Summary#
With this module you can set the customer user of a ticket.
The name of the transition action is TicketCustomerSet
Transition Action Module Configuration#
The following list shows the mandatory items.
Key |
Example Value |
Description |
Mandatory |
|---|---|---|---|
CustomerID |
client123 |
A valid customer |
yes, or CustomerUserID |
CustomerUserID |
client-user-123 |
A valid customer user |
no |
No |
client123 |
A valid customer |
no, alternative to CustomerID |
User |
client-user-123 |
A valid customer user |
no, alternate to CustomerUserID |
UserID |
123 |
A valid user id |
no, will override the logged in user id |