There are some features added to the HTTP::REST transport:
SSL hostname verification¶
Sometimes it requires to disabled the verification of the hostname for SSL connections. This should setting be only enabled if you’re 100% certain.
By default the outgoing request will be JSON. For special use-cases the request can be transformed into the content-type application/x-www-form-urlencoded
Additional request headers¶
If needed, custom HTTP headers can be added to the request. They can also overwrite the default headers which are generated, like Content-Type. This option might be useful for certain situation where you need additional headers. Authentication with API keys might be on scenario. The value can be a literal, a system configuration (<OTRS_CONFIG_*>) or a combination of both.