Requester#

HTTP::REST options#

There are some features added to the HTTP::REST transport:

SSL hostname verification#

Sometimes it is required to disable the verification of the hostname for SSL connections. This should setting be only enabled if you’re 100% certain.

Content-Type#

By default the outgoing request will be JSON. For special use-cases the request can be transformed into the content-type application/x-www-form-urlencoded. Since version 6.2 the content-type text/xml is also available.

Additional Request Headers#

If needed, custom HTTP headers can be added to the request. They can also overwrite the default headers which are generated, like Content-Type. This option might be useful for certain situation where you need additional headers. Authentication with API keys might be on scenario. The value can be a literal, a system configuration (<OTRS_CONFIG_*>) or a combination of both.

HTTP::REST Transport Settings

Authentication Methods#

There are now four ways to authenticate with a provider service.

Client Certificate

Use a certicifcate and password to authenticate.

Client Cert Settings Image
BasicAuth

Use a username and password to authenticate.

Basic Auth Settings Image
API Key

Use an additional request header.

Header Setting Image
OAuth

Use an OAuth token.

OAuth Settings Image

New in version v6.4.3: OAuth2 Token authentication