Set a Ticket Customer

Summary

With this module you can set the customer user of a ticket.

The name of the transition action is TicketCustomerSet

Example transition action

Transition Action Module Configuration

The following list shows the mandatory items.

Key

Example Value

Description

Mandatory

CustomerID

client123

A valid customer

yes, or CustomerUserID

CustomerUserID

client-user-123

A valid customer user

no

No

client123

A valid customer

no, alternative to CustomerID

User

client-user-123

A valid customer user

no, alternate to CustomerUserID

UserID

123

A valid user id

no, will override the logged in user id