Set a Dynamic Field

Summary

With this module you can set the customer user of a ticket.

The name of the transition action is DynamicFieldSet

Example transition action

Transition Action Module Configuration

The following list shows the mandatory items.

Key

Example Value

Description

Mandatory

Text

Value X

A value to be saved

yes, at least one dynamic field name and value should be set.

MultiSelect

value,new,third

A multi-select value

no. commas separated values if used

DateTime

2022-11-01 00:00:00

A date time stamp

no. ISO Format if used

Date

2022-11-01

A date stamp

no. ISO Format if used

Checkbox

1

1 = checked, 0 = not checked

no.

UserID

123

A valid user id

no, will override the logged in user id

Tip

Deleting a value

You may also enter nothing to delete the value of the filed, but not delete the field. To delete the field fully, please use DynamicFieldRemove