Type

Type#

NAME#

Kernel::System::Type - type lib

DESCRIPTION#

All type functions.

PUBLIC INTERFACE#

new()#

create an object

my $TypeObject = $Kernel::OM->Get('Kernel::System::Type');

TypeAdd()#

add a new ticket type

my $ID = $TypeObject->TypeAdd(
    Name    => 'New Type',
    ValidID => 1,
    UserID  => 123,
);

TypeGet()#

get types attributes

my %Type = $TypeObject->TypeGet(
    ID => 123,
);

my %Type = $TypeObject->TypeGet(
    Name => 'default',
);

Returns:

Type = (
    ID         => '123',
    Name       => 'Service Request',
    ValidID    => '1',
    CreateTime => '2010-04-07 15:41:15',
    CreateBy   => '321',
    ChangeTime => '2010-04-07 15:59:45',
    ChangeBy   => '223',
);

TypeUpdate()#

update type attributes

$TypeObject->TypeUpdate(
    ID      => 123,
    Name    => 'New Type',
    ValidID => 1,
    UserID  => 123,
);

TypeList()#

get type list

my %List = $TypeObject->TypeList();

or

my %List = $TypeObject->TypeList(
    Valid => 0,
);

TypeLookup()#

get id or name for a ticket type

my $Type = $TypeObject->TypeLookup( TypeID => $TypeID );

my $TypeID = $TypeObject->TypeLookup( Type => $Type );

NameExistsCheck()#

return 1 if another type with this name already exits

    $Exist = $TypeObject->NameExistsCheck(
        Name => 'Some::Template',
        ID   => 1,                  # optional
    );
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