DynamicFieldSet

DynamicFieldSet#

NAME#

Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet - A module to set ticket dynamic field values

DESCRIPTION#

All DynamicFieldSet functions.

PUBLIC INTERFACE#

new()#

Don’t use the constructor directly, use the ObjectManager instead:

my $DynamicFieldSetObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet');

Run()#

Runs TransitionAction DynamicFieldSet

my $Success = $DynamicFieldSetActionObject->Run(
    UserID                   => 123,

    # Ticket contains the result of TicketGet including dynamic fields
    Ticket                   => \%Ticket,   # required
    ProcessEntityID          => 'P123',
    ActivityEntityID         => 'A123',
    TransitionEntityID       => 'T123',
    TransitionActionEntityID => 'TA123',

    # Config is the hash stored in a Process::TransitionAction's config key
    Config                   => {
        MasterSlave => 'Master',
        Approved    => '1',
        UserID      => 123,                 # optional, to override the UserID from the logged user
    }
);

If a dynamic field is named UserID (to avoid conflicts) it must be set in the config as:
DynamicField_UserID => $Value,

Returns:

my $Success = 1;     # 0
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