Activity

Activity#

NAME#

Kernel::System::ProcessManagement::Activity - Activities lib

DESCRIPTION#

All Process Management Activity functions.

PUBLIC INTERFACE#

new()#

Don’t use the constructor directly, use the ObjectManager instead:

my $ActivityObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::Activity');

ActivityGet()#

Get Activity info
Returned activity dialogs are limited to given interface

my $Activity = $ActivityObject->ActivityGet(
    ActivityEntityID => 'A1',
    Interface        => ['AgentInterface'],   # ['AgentInterface'] or ['CustomerInterface'] or ['AgentInterface', 'CustomerInterface'] or 'all'
);

Returns:

$Activity = {
      'Name'           => 'Activity 3',
      'CreateTime'     => '08-02-2012 13:37:00',
      'ChangeBy'       => '2',
      'ChangeTime'     => '09-02-2012 13:37:00',
      'CreateBy'       => '3',
      'ActivityDialog' => {
          '1' => 'AD5',
          '3' => 'AD7',
          '2' => 'AD6',
        },
    };

ActivityList()#

Get a list of all Activities

my $Activities = $ActivityObject->ActivityList();

Returns:

$ActivityList = {
    'A1' => 'Activity 1',
    'A2' => 'Activity 2',
    'A3' => '',
};
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