TicketTypeSet#
NAME#
Kernel::System::ProcessManagement::TransitionAction::TicketTypeSet - A Module to set the type of a Ticket
DESCRIPTION#
All TicketTypeSet functions.
PUBLIC INTERFACE#
new()#
Don’t use the constructor directly, use the ObjectManager instead:
my $TicketTypeSetObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::TransitionAction::TicketTypeSet');
Run()#
Runs TransitionAction TicketTypeSet.
my $Success = $TicketTypeSetActionObject->Run(
UserID => 123,
# Ticket contains the result of TicketGet including dynamic fields
Ticket => \%Ticket, # required
ProcessEntityID => 'P123',
ActivityEntityID => 'A123',
TransitionEntityID => 'T123',
TransitionActionEntityID => 'TA123',
# Config is the hash stored in a Process::TransitionAction's config key
Config => {
Type => 'Default',
# or
TypeID => 1,
UserID => 123, # optional, to override the UserID from the logged user
}
);
Returns:
my $Success = 1; # 0