Copyright © 2003-2017 OTRS AG
This work is copyrighted by OTRS AG.
You may copy it in whole or in part as long as the copies retain this copyright statement.
All trade names are used without the guarantee for their free use and are possibly registered trade marks. All products mentioned in this manual may be trade marks of the respective manufacturer.
The source code of this document can be found at github, in the repository doc-itsm. Contributions are more than welcome. You can also help translating it to your language at Transifex.
Table of Contents
List of Figures
List of Tables