Frontend → Agent → View → TicketCustomer
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Frontend → Agent → View → TicketCustomer

Ticket::Frontend::AgentTicketCustomer###Permission

Required permissions to change the customer of a ticket in the agent interface.

This setting can not be deactivated.

Default value: 

--- customer

Ticket::Frontend::AgentTicketCustomer###RequiredLock

Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

Default value: 

--- 0

Ticket::Frontend::AgentTicketCustomer::CustomerIDReadOnly

Controls if CustomerID is read-only in the agent interface.

This setting can not be deactivated.

Default value: 

--- '1'

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