API Reference# Kernel::Config::Defaults Kernel::GenericInterface::Debugger Kernel::GenericInterface::Event::Handler Kernel::GenericInterface::Event::Validation::ValidateDemo Kernel::GenericInterface::Invoker Kernel::GenericInterface::Invoker::Generic::Tunnel Kernel::GenericInterface::Invoker::Test::DynamicFieldWebservice::TestGet Kernel::GenericInterface::Invoker::Test::DynamicFieldWebservice::TestSearch Kernel::GenericInterface::Invoker::Test::Test Kernel::GenericInterface::Invoker::Test::TestSimple Kernel::GenericInterface::Invoker::Ticket::Generic Kernel::GenericInterface::Mapping Kernel::GenericInterface::Mapping::OutOfOffice Kernel::GenericInterface::Mapping::Simple Kernel::GenericInterface::Mapping::Test Kernel::GenericInterface::Mapping::XSLT Kernel::GenericInterface::Mapping::Znuny Kernel::GenericInterface::Operation Kernel::GenericInterface::Operation::Common Kernel::GenericInterface::Operation::Session::Common Kernel::GenericInterface::Operation::Session::SessionCreate Kernel::GenericInterface::Operation::Session::SessionGet Kernel::GenericInterface::Operation::Session::SessionRemove Kernel::GenericInterface::Operation::Test::Test Kernel::GenericInterface::Operation::Ticket::Common Kernel::GenericInterface::Operation::Ticket::TicketCreate Kernel::GenericInterface::Operation::Ticket::TicketGet Kernel::GenericInterface::Operation::Ticket::TicketHistoryGet Kernel::GenericInterface::Operation::Ticket::TicketSearch Kernel::GenericInterface::Operation::Ticket::TicketUpdate Kernel::GenericInterface::Operation::Ticket::TimeAccountingGet Kernel::GenericInterface::Operation::User::OutOfOffice Kernel::GenericInterface::Provider Kernel::GenericInterface::Requester Kernel::GenericInterface::Transport Kernel::GenericInterface::Transport::HTTP::REST Kernel::GenericInterface::Transport::HTTP::SOAP Kernel::GenericInterface::Transport::HTTP::Test Kernel::Language Kernel::Modules::Activity Kernel::Modules::AdminGenericInterfaceErrorHandlingDefault Kernel::Modules::AdminGenericInterfaceErrorHandlingRequestRetry Kernel::Modules::AdminSystemFiles Kernel::Modules::AgentCustomerUserAddressBook Kernel::Modules::AgentTicketZoom Kernel::Output::CSS::Base Kernel::Output::CSS::Priority Kernel::Output::CSS::State Kernel::Output::HTML::Article::Base Kernel::Output::HTML::Article::Chat Kernel::Output::HTML::Article::Invalid Kernel::Output::HTML::Article::MIMEBase Kernel::Output::HTML::Base Kernel::Output::HTML::Dashboard::Base Kernel::Output::HTML::Dashboard::CustomerIDList Kernel::Output::HTML::Dashboard::CustomerUserList Kernel::Output::HTML::Dashboard::TicketGeneric Kernel::Output::HTML::Layout Kernel::Output::HTML::Layout::AJAX Kernel::Output::HTML::Layout::Article Kernel::Output::HTML::Layout::CSS Kernel::Output::HTML::Layout::ColorPicker Kernel::Output::HTML::Layout::CustomerUser Kernel::Output::HTML::Layout::Datepicker Kernel::Output::HTML::Layout::LinkObject Kernel::Output::HTML::Layout::Loader Kernel::Output::HTML::Layout::OutputFilter Kernel::Output::HTML::Layout::Popup Kernel::Output::HTML::Layout::Template Kernel::Output::HTML::Layout::Ticket Kernel::Output::HTML::LinkObject::Appointment Kernel::Output::HTML::LinkObject::Ticket Kernel::Output::HTML::Statistics::View Kernel::Output::HTML::SysConfig Kernel::Output::HTML::TicketBulk::Base Kernel::Output::HTML::TicketOverview::Small Kernel::Output::HTML::TicketZoom::Agent::Base Kernel::Output::HTML::TicketZoom::Agent::Invalid Kernel::Output::HTML::TicketZoom::Agent::MIMEBase Kernel::Output::HTML::TicketZoom::Customer::Base Kernel::Output::HTML::TicketZoom::Customer::Invalid Kernel::Output::HTML::TicketZoom::Customer::MIMEBase Kernel::Output::Template::Document Kernel::Output::Template::Plugin::OTRS Kernel::Output::Template::Provider Kernel::System::ACL::DB::ACL Kernel::System::Activity Kernel::System::AsynchronousExecutor Kernel::System::Auth Kernel::System::AuthSession Kernel::System::AutoResponse Kernel::System::Autocompletion Kernel::System::Autocompletion::Base Kernel::System::Autocompletion::Example Kernel::System::Autocompletion::Template Kernel::System::CSV Kernel::System::Cache Kernel::System::Calendar Kernel::System::Calendar::Appointment Kernel::System::Calendar::Event::Transport::Activity Kernel::System::Calendar::Event::Transport::Base Kernel::System::Calendar::Event::Transport::Email Kernel::System::Calendar::Export::ICal Kernel::System::Calendar::Import::ICal Kernel::System::Calendar::Plugin Kernel::System::Calendar::Plugin::Base Kernel::System::Calendar::Plugin::Ticket::Create Kernel::System::Calendar::Plugin::Ticket::Link Kernel::System::Calendar::Ticket::DynamicField Kernel::System::Calendar::Ticket::EscalationTime Kernel::System::Calendar::Ticket::PendingTime Kernel::System::CalendarEvents Kernel::System::CalendarEvents::ICS Kernel::System::CalendarTemplateGenerator Kernel::System::CheckItem Kernel::System::CommunicationChannel Kernel::System::CommunicationChannel::Base Kernel::System::CommunicationChannel::Chat Kernel::System::CommunicationChannel::Email Kernel::System::CommunicationChannel::Internal Kernel::System::CommunicationChannel::Phone Kernel::System::CommunicationLog Kernel::System::CommunicationLog::DB Kernel::System::CommunicationLog::Transport::Email Kernel::System::Console::BaseCommand Kernel::System::Console::Command::List Kernel::System::Console::InterfaceConsole Kernel::System::CronEvent Kernel::System::Crypt::PGP Kernel::System::Crypt::SMIME Kernel::System::CustomerAuth Kernel::System::CustomerCompany Kernel::System::CustomerGroup Kernel::System::CustomerUser Kernel::System::DB Kernel::System::DBCRUD Kernel::System::DBCRUD::Format Kernel::System::DBCRUD::Format::CSV Kernel::System::DBCRUD::Format::Excel Kernel::System::DBCRUD::Format::YAML Kernel::System::DBCRUD::History Kernel::System::Daemon::BaseDaemon Kernel::System::Daemon::DaemonModules::BaseTaskWorker Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager Kernel::System::Daemon::DaemonModules::SchedulerFutureTaskManager Kernel::System::Daemon::DaemonModules::SchedulerGenericAgentTaskManager Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::AsynchronousExecutor Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::CalendarAppointment Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::GenericAgent Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::GenericInterface Kernel::System::Daemon::DaemonModules::SystemConfigurationSyncManager Kernel::System::Daemon::SchedulerDB Kernel::System::DateTime Kernel::System::Diff Kernel::System::DynamicField Kernel::System::DynamicField::Backend Kernel::System::DynamicField::Driver::Base Kernel::System::DynamicField::Driver::Checkbox Kernel::System::DynamicField::Driver::Date Kernel::System::DynamicField::Driver::DateTime Kernel::System::DynamicField::Driver::Dropdown Kernel::System::DynamicField::Driver::Multiselect Kernel::System::DynamicField::Driver::ProcessManagement::ActivityID Kernel::System::DynamicField::Driver::ProcessManagement::ProcessID Kernel::System::DynamicField::Driver::Text Kernel::System::DynamicField::Driver::TextArea Kernel::System::DynamicField::ObjectType::Article Kernel::System::DynamicField::ObjectType::CustomerCompany Kernel::System::DynamicField::ObjectType::CustomerUser Kernel::System::DynamicField::ObjectType::Ticket Kernel::System::DynamicField::ScreenConfiguration Kernel::System::DynamicField::Webservice Kernel::System::DynamicField::Webservice::Base Kernel::System::DynamicField::Webservice::DirectRequest Kernel::System::DynamicField::Webservice::ResponseValues Kernel::System::DynamicFieldValue Kernel::System::Email Kernel::System::EmailParser Kernel::System::Encode Kernel::System::Environment Kernel::System::Event Kernel::System::EventHandler Kernel::System::Excel Kernel::System::FetchMail Kernel::System::FileTemp Kernel::System::GenericAgent Kernel::System::GenericInterface::DebugLog Kernel::System::GenericInterface::Webservice Kernel::System::GenericInterface::WebserviceHistory Kernel::System::Group Kernel::System::HTMLUtils Kernel::System::JSON Kernel::System::JSONWebToken Kernel::System::LastViews Kernel::System::LinkObject Kernel::System::LinkObject::Appointment Kernel::System::LinkObject::Ticket Kernel::System::Loader Kernel::System::Lock Kernel::System::Log Kernel::System::MailAccount Kernel::System::MailQueue Kernel::System::Main Kernel::System::Mention Kernel::System::NotificationEvent Kernel::System::OAuth2Token Kernel::System::OAuth2TokenConfig Kernel::System::ObjectManager Kernel::System::PDF Kernel::System::PID Kernel::System::Package Kernel::System::PostMaster Kernel::System::PostMaster::Filter Kernel::System::Priority Kernel::System::ProcessManagement::Activity Kernel::System::ProcessManagement::ActivityDialog Kernel::System::ProcessManagement::DB::Activity Kernel::System::ProcessManagement::DB::ActivityDialog Kernel::System::ProcessManagement::DB::Entity Kernel::System::ProcessManagement::DB::Process Kernel::System::ProcessManagement::DB::Process::State Kernel::System::ProcessManagement::DB::Transition Kernel::System::ProcessManagement::DB::TransitionAction Kernel::System::ProcessManagement::Process Kernel::System::ProcessManagement::Transition Kernel::System::ProcessManagement::TransitionAction Kernel::System::ProcessManagement::TransitionAction::AppointmentCreate Kernel::System::ProcessManagement::TransitionAction::AppointmentRemove Kernel::System::ProcessManagement::TransitionAction::AppointmentUpdate Kernel::System::ProcessManagement::TransitionAction::ArticleSend Kernel::System::ProcessManagement::TransitionAction::Base Kernel::System::ProcessManagement::TransitionAction::ConfigItemUpdate Kernel::System::ProcessManagement::TransitionAction::DynamicFieldIncrement Kernel::System::ProcessManagement::TransitionAction::DynamicFieldPendingTimeSet Kernel::System::ProcessManagement::TransitionAction::DynamicFieldRemove Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet Kernel::System::ProcessManagement::TransitionAction::ExecuteInvoker Kernel::System::ProcessManagement::TransitionAction::LinkAdd Kernel::System::ProcessManagement::TransitionAction::TicketArticleCreate Kernel::System::ProcessManagement::TransitionAction::TicketCreate Kernel::System::ProcessManagement::TransitionAction::TicketCustomerSet Kernel::System::ProcessManagement::TransitionAction::TicketLockSet Kernel::System::ProcessManagement::TransitionAction::TicketOwnerSet Kernel::System::ProcessManagement::TransitionAction::TicketPrioritySet Kernel::System::ProcessManagement::TransitionAction::TicketQueueSet Kernel::System::ProcessManagement::TransitionAction::TicketResponsibleSet Kernel::System::ProcessManagement::TransitionAction::TicketSLASet Kernel::System::ProcessManagement::TransitionAction::TicketServiceSet Kernel::System::ProcessManagement::TransitionAction::TicketStateSet Kernel::System::ProcessManagement::TransitionAction::TicketTitleSet Kernel::System::ProcessManagement::TransitionAction::TicketTypeSet Kernel::System::ProcessManagement::TransitionAction::TicketWatchSet Kernel::System::ProcessManagement::TransitionValidation::Base Kernel::System::ProcessManagement::TransitionValidation::Contains Kernel::System::ProcessManagement::TransitionValidation::Equal Kernel::System::ProcessManagement::TransitionValidation::GreaterThan Kernel::System::ProcessManagement::TransitionValidation::GreaterThanOrEqual Kernel::System::ProcessManagement::TransitionValidation::LessThan Kernel::System::ProcessManagement::TransitionValidation::LessThanOrEqual Kernel::System::ProcessManagement::TransitionValidation::Module Kernel::System::ProcessManagement::TransitionValidation::NotContains Kernel::System::ProcessManagement::TransitionValidation::NotEqual Kernel::System::ProcessManagement::TransitionValidation::Regexp Kernel::System::ProcessManagement::TransitionValidation::String Kernel::System::ProcessManagement::TransitionValidation::ValidateDemo Kernel::System::Queue Kernel::System::ReferenceData Kernel::System::SLA Kernel::System::Salutation Kernel::System::Scheduler Kernel::System::SearchProfile Kernel::System::Service Kernel::System::Signature Kernel::System::StandardTemplate Kernel::System::State Kernel::System::Stats Kernel::System::StdAttachment Kernel::System::Storable Kernel::System::SupportBundleGenerator Kernel::System::SupportDataCollector Kernel::System::SysConfig Kernel::System::SysConfig::Base::Framework Kernel::System::SysConfig::BaseValueType Kernel::System::SysConfig::DB Kernel::System::SysConfig::Migration Kernel::System::SysConfig::ValueType::Checkbox Kernel::System::SysConfig::ValueType::Date Kernel::System::SysConfig::ValueType::DateTime Kernel::System::SysConfig::ValueType::Directory Kernel::System::SysConfig::ValueType::Entity Kernel::System::SysConfig::ValueType::Entity::DynamicField Kernel::System::SysConfig::ValueType::Entity::Group Kernel::System::SysConfig::ValueType::Entity::Priority Kernel::System::SysConfig::ValueType::Entity::Queue Kernel::System::SysConfig::ValueType::Entity::Role Kernel::System::SysConfig::ValueType::Entity::SLA Kernel::System::SysConfig::ValueType::Entity::Service Kernel::System::SysConfig::ValueType::Entity::State Kernel::System::SysConfig::ValueType::Entity::SystemAddress Kernel::System::SysConfig::ValueType::Entity::Type Kernel::System::SysConfig::ValueType::Entity::User Kernel::System::SysConfig::ValueType::Entity::Valid Kernel::System::SysConfig::ValueType::Entity::Webservice Kernel::System::SysConfig::ValueType::File Kernel::System::SysConfig::ValueType::FrontendNavigation Kernel::System::SysConfig::ValueType::FrontendRegistration Kernel::System::SysConfig::ValueType::Password Kernel::System::SysConfig::ValueType::PerlModule Kernel::System::SysConfig::ValueType::Select Kernel::System::SysConfig::ValueType::String Kernel::System::SysConfig::ValueType::Textarea Kernel::System::SysConfig::ValueType::TimeZone Kernel::System::SysConfig::ValueType::VacationDays Kernel::System::SysConfig::ValueType::VacationDaysOneTime Kernel::System::SysConfig::ValueType::WorkingHours Kernel::System::SysConfig::ValueType::YAML Kernel::System::SysConfig::XML Kernel::System::SystemAddress Kernel::System::SystemData Kernel::System::SystemMaintenance Kernel::System::TemplateGenerator Kernel::System::Ticket Kernel::System::Ticket::Article Kernel::System::Ticket::Article::Backend::Base Kernel::System::Ticket::Article::Backend::Chat Kernel::System::Ticket::Article::Backend::Email Kernel::System::Ticket::Article::Backend::Invalid Kernel::System::Ticket::Article::Backend::MIMEBase Kernel::System::Ticket::Article::Backend::MIMEBase::Base Kernel::System::Ticket::ColumnFilter Kernel::System::Ticket::Event::NotificationEvent::Transport::Activity Kernel::System::Ticket::Event::NotificationEvent::Transport::Base Kernel::System::Ticket::Event::NotificationEvent::Transport::Email Kernel::System::Ticket::Event::NotificationEvent::Transport::Webservice Kernel::System::Ticket::Event::TicketAllChildrenClosed Kernel::System::Ticket::NumberBase Kernel::System::Ticket::TicketACL Kernel::System::Ticket::TicketSearch Kernel::System::TicketAttributeRelations Kernel::System::Time Kernel::System::TimeAccountingWebservice Kernel::System::Type Kernel::System::UnitTest Kernel::System::UnitTest::DBCRUD Kernel::System::UnitTest::Driver Kernel::System::UnitTest::Email Kernel::System::UnitTest::Helper Kernel::System::UnitTest::ITSMConfigItem Kernel::System::UnitTest::Param Kernel::System::UnitTest::Scheduler Kernel::System::UnitTest::Selenium Kernel::System::UnitTest::Selenium::WebElement Kernel::System::UnitTest::TicketToUnitTest Kernel::System::UnitTest::WebUserAgent Kernel::System::UnitTest::Webservice Kernel::System::User Kernel::System::Util Kernel::System::Valid Kernel::System::VariableCheck Kernel::System::VirtualFS Kernel::System::Web::InterfaceAgent Kernel::System::Web::InterfaceCustomer Kernel::System::Web::InterfaceInstaller Kernel::System::Web::InterfacePublic Kernel::System::Web::Request Kernel::System::Web::UploadCache Kernel::System::WebUserAgent Kernel::System::X509Certificate Kernel::System::XML Kernel::System::XML::Simple Kernel::System::YAML Kernel::System::ZnunyHelper This documentation contains the API reference for the Znuny framework.