Working with Tickets
####################

Depending on the job, there are various screens "out-of-the-box" for use. Each screen has its distinct purpose and respects permission groups and access control lists.

Below you find all the screaks available per default.

Available Screens
*****************

.. toctree::
   :maxdepth: 2

   agentticketactioncommon/index
   agentticketdraft/index
   agentticketbounce/index
   agentticketclose/index
   agentticketcompose/index
   agentticketcustomer/index
   agentticketemailoutbound/index
   agentticketemail/index
   agentticketemailresend/index
   agentticketforward/index
   agentticketfreetext/index
   agenttickethistory/index
   agentticketlock/index
   agentticketlink/index
   agentticketmerge/index
   agentticketmove/index
   agentticketnote/index
   agentticketowner/index
   agentticketpending/index
   agentticketphoneinbound/index
   agentticketphoneoutbound/index
   agentticketphone/index
   agentticketplain/index
   agentticketprint/index
   agentticketpriority/index
   agentticketresponsible/index
   agentticketsearch/index
   agentticketwatcher/index
   ticketmention/index
   agentticketzoom/index