Forward a Communication
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.. _PageNavigation ticketviews_agentticketforward:

Forwarding an email allows you to send a communication to a third party, including all attachments.

Do this by clicking *Forward* in the :ref:`article menu <PageNavigation ticketviews_agentticketzoom_articlemenu>` of an email communication.

.. image:: images/agent_ticket_forward.png
    :alt: Agent Ticket Forward Image

.. note:: 

    The forwarded mail contains all attachments and inline images.
