############
TicketSLASet
############


****
NAME
****


Kernel::System::ProcessManagement::TransitionAction::TicketSLASet - A module to set the ticket SLA


***********
DESCRIPTION
***********


All TicketSLASet functions.


****************
PUBLIC INTERFACE
****************


new()
=====


Don't use the constructor directly, use the ObjectManager instead:


.. code-block:: perl

     my $TicketSLASetObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::TransitionAction::TicketSLASet');



Run()
=====


Runs TransitionAction TicketSLASet.


.. code-block:: perl

     my $Success = $TicketSLASetActionObject->Run(
         UserID                   => 123,
 
         # Ticket contains the result of TicketGet including dynamic fields
         Ticket                   => \%Ticket,   # required
         ProcessEntityID          => 'P123',
         ActivityEntityID         => 'A123',
         TransitionEntityID       => 'T123',
         TransitionActionEntityID => 'TA123',
 
         # Config is the hash stored in a Process::TransitionAction's config key
         Config                   => {
             SLA => 'MySLA',
             # or
             SLAID  => 123,
             UserID => 123,                      # optional, to override the UserID from the logged user
         }
     );


Returns:


.. code-block:: perl

     my $Success = 1; # 0



_CheckSLA()
===========


checks if a SLA is assigned to a Service


.. code-block:: perl

     my $Success = _CheckSLA(
         ServiceID => 123,
         SLAID     => 123,
     );
 
     Returns:
 
     $Success = 1;       # or undef