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EscalationTime
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NAME
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Kernel::System::Calendar::Ticket::EscalationTime - EscalationTime appointment type


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DESCRIPTION
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EscalationTime ticket appointment type.


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PUBLIC INTERFACE
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new()
=====


create an object. Do not use it directly, instead use:


.. code-block:: perl

     use Kernel::System::ObjectManager;
     local $Kernel::OM = Kernel::System::ObjectManager->new();
     my $TicketEscalationTimeObject = $Kernel::OM->Get('Kernel::System::Calendar::Ticket::EscalationTime');



GetTime()
=========


returns time value for escalation time appointment type.


.. code-block:: perl

     my $SolutionTime = $TicketEscalationTimeObject->GetTime(
         Type     => 'SolutionTime',
         TicketID => 1,
     );



SetTime()
=========


does nothing, as you cannot explicitly set ticket escalation times.
returns 1 to prevent errors in log.