List of CSS files to always be loaded for the agent interface.
This setting can not be deactivated.
Default value:
--- - Core.Reset.css - Core.Default.css - Core.Header.css - Core.OverviewControl.css - Core.OverviewSmall.css - Core.OverviewMedium.css - Core.OverviewLarge.css - Core.Footer.css - Core.PageLayout.css - Core.Form.css - Core.Table.css - Core.Login.css - Core.Widget.css - Core.WidgetMenu.css - Core.TicketDetail.css - Core.Tooltip.css - Core.Dialog.css - Core.InputFields.css - Core.Print.css - Core.Animations.css
List of CSS files to always be loaded for the agent interface.
This setting can not be deactivated.
Default value:
--- - Core.Agent.Daemon.css
List of JS files to always be loaded for the agent interface.
This setting can not be deactivated.
Default value:
--- - thirdparty/jquery-3.4.1/jquery.js - thirdparty/jquery-browser-detection/jquery-browser-detection.js - thirdparty/jquery-ui-1.12.1/jquery-ui.js - thirdparty/jquery-ui-touch-punch-0.2.3/jquery.ui.touch-punch.js - thirdparty/jquery-validate-1.16.0/jquery.validate.js - thirdparty/jquery-pubsub/pubsub.js - thirdparty/jquery-jstree-3.3.7/jquery.jstree.js - thirdparty/nunjucks-3.0.1/nunjucks.js - Core.Init.js - Core.JavaScriptEnhancements.js - Core.Debug.js - Core.Exception.js - Core.Data.js - Core.Config.js - Core.Language.js - Core.Template.js - Core.JSON.js - Core.App.js - Core.App.Responsive.js - Core.AJAX.js - Core.UI.js - Core.UI.InputFields.js - Core.UI.Accordion.js - Core.UI.Datepicker.js - Core.UI.DnD.js - Core.UI.Floater.js - Core.UI.Resizable.js - Core.UI.Table.js - Core.UI.Accessibility.js - Core.UI.RichTextEditor.js - Core.UI.Dialog.js - Core.UI.ActionRow.js - Core.UI.Popup.js - Core.UI.TreeSelection.js - Core.UI.Autocomplete.js - Core.Form.js - Core.Form.ErrorTooltips.js - Core.Form.Validate.js - Core.Agent.js - Core.Agent.Search.js - Core.Agent.CustomerInformationCenterSearch.js - Core.Agent.CustomerSearch.js - Core.Agent.CustomerUserInformationCenterSearch.js - Core.Agent.Header.js - Core.UI.Notification.js - Core.Agent.Responsive.js
List of JS files to always be loaded for the agent interface.
This setting can not be deactivated.
Default value:
--- - Core.Agent.Daemon.js
List of JS files to always be loaded for the agent interface.
This setting is not active by default.
Default value:
--- - thirdparty/jquery-migrate-3.0.0/jquery-migrate.js
List of JS files to always be loaded for the agent interface.
This setting can not be deactivated.
Default value:
--- - thirdparty/ckeditor-4.7.0/ckeditor.js
The agent skin's InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.
This setting can not be deactivated.
Default value:
--- default
It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.
This setting is not active by default.
Default value:
--- host1\.example\.com: SomeSkin1 host2\.example\.com: SomeSkin2
List of responsive CSS files to always be loaded for the agent interface.
This setting can not be deactivated.
Default value:
--- - Core.Responsive.css
Default skin for the agent interface.
Default value:
--- Description: This is the default orange - black skin. HomePage: www.otrs.org InternalName: default VisibleName: Default
Balanced white skin by Felix Niklas.
Default value:
--- Description: Balanced white skin by Felix Niklas. HomePage: www.felixniklas.de InternalName: ivory VisibleName: Ivory
Balanced white skin by Felix Niklas (slim version).
Default value:
--- Description: Balanced white skin by Felix Niklas (slim version). HomePage: www.felixniklas.de InternalName: ivory-slim VisibleName: Ivory (Slim)
Default skin for the agent interface (slim version).
Default value:
--- Description: '"Slim" skin which tries to save screen space for power users.' HomePage: www.otrs.org InternalName: slim VisibleName: Default (Slim)
High contrast skin for visually impaired users.
Default value:
--- Description: High contrast skin for visually impaired users. HomePage: www.otrs.com InternalName: highcontrast VisibleName: High Contrast
List of CSS files to always be loaded for the customer interface.
This setting can not be deactivated.
Default value:
--- - Core.Reset.css - Core.Default.css - Core.Form.css - Core.Dialog.css - Core.Tooltip.css - Core.Login.css - Core.Control.css - Core.Table.css - Core.TicketZoom.css - Core.InputFields.css - Core.Print.css - Core.Animations.css
List of JS files to always be loaded for the customer interface.
This setting can not be deactivated.
Default value:
--- - thirdparty/jquery-3.4.1/jquery.js - thirdparty/jquery-browser-detection/jquery-browser-detection.js - thirdparty/jquery-validate-1.16.0/jquery.validate.js - thirdparty/jquery-ui-1.12.1/jquery-ui.js - thirdparty/jquery-pubsub/pubsub.js - thirdparty/jquery-jstree-3.3.7/jquery.jstree.js - thirdparty/nunjucks-3.0.1/nunjucks.js - Core.Init.js - Core.Debug.js - Core.Exception.js - Core.Data.js - Core.JSON.js - Core.JavaScriptEnhancements.js - Core.Config.js - Core.Language.js - Core.Template.js - Core.App.js - Core.App.Responsive.js - Core.AJAX.js - Core.UI.js - Core.UI.InputFields.js - Core.UI.Accessibility.js - Core.UI.Dialog.js - Core.UI.Floater.js - Core.UI.RichTextEditor.js - Core.UI.Datepicker.js - Core.UI.Popup.js - Core.UI.TreeSelection.js - Core.UI.Autocomplete.js - Core.Form.js - Core.Form.ErrorTooltips.js - Core.Form.Validate.js - Core.Customer.js - Core.Customer.Responsive.js
List of JS files to always be loaded for the customer interface.
This setting is not active by default.
Default value:
--- - thirdparty/jquery-migrate-3.0.0/jquery-migrate.js
List of JS files to always be loaded for the customer interface.
This setting can not be deactivated.
Default value:
--- - thirdparty/ckeditor-4.7.0/ckeditor.js
List of responsive CSS files to always be loaded for the customer interface.
This setting can not be deactivated.
Default value:
--- - Core.Responsive.css
The customer skin's InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.
This setting can not be deactivated.
Default value:
--- default
It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.
This setting is not active by default.
Default value:
--- host1\.example\.com: Someskin1 host2\.example\.com: Someskin2
Default skin for the customer interface.
Default value:
--- Description: This is the default orange - black skin for the customer interface. HomePage: www.otrs.org InternalName: default VisibleName: Default
If enabled, OTRS will deliver all CSS files in minified form.
This setting can not be deactivated.
Default value:
--- '1'
If enabled, OTRS will deliver all JavaScript files in minified form.
This setting can not be deactivated.
Default value:
--- '1'