Frontend → Agent → MIMEViewer

MIME-Viewer###application/excel

Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.

This setting is not active by default.

Default value:

--- xlhtml

MIME-Viewer###application/msword

Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.

This setting is not active by default.

Default value:

--- wvWare

MIME-Viewer###application/pdf

Specifies the path to the converter that allows the view of PDF documents, in the web interface.

This setting is not active by default.

Default value:

--- pdftohtml -stdout -i

MIME-Viewer###text/xml

Specifies the path to the converter that allows the view of XML files, in the web interface.

This setting is not active by default.

Default value:

--- <OTRS_CONFIG_Home>/scripts/tools/xml2html.pl